Privacy Policy

Last updated: April 6, 2026

At SUBELLOTTI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit subellotti.com, place an order, contact us, or otherwise use our website and services.

1. Personal information we collect

We may collect the following personal information:

• name

• billing address

• shipping address

• email address

• phone number

• payment-related information

• order details

• communications you send to us

• device and browser information

• IP address

• website usage data, including pages viewed, products viewed, and interactions on our website

2. How we collect your information

We collect personal information in different ways, including:

• directly from you when you place an order, contact us, or subscribe to our newsletter

• automatically through cookies and similar technologies when you use our website

• through Shopify and other service providers that support our store

• through analytics, advertising, and marketing tools where applicable

3. How we use your personal information

We use your personal information to:

• process and fulfil your orders

• handle payments

• arrange shipping and delivery

• provide order confirmations and updates

• communicate with you about your order, inquiries, or customer service requests

• improve our website, products, and services

• help detect and prevent fraud, abuse, or other harmful activity

• send marketing communications where permitted by law or where you have given consent

• comply with legal and regulatory obligations

4. Legal basis for processing

If you are located in the European Economic Area or the United Kingdom, we process your personal data only where we have a valid legal basis, including:

• performance of a contract

• compliance with a legal obligation

• our legitimate interests, where these are not overridden by your rights

• your consent, where required

5. Sharing your personal information

We may share your personal information with trusted third parties where necessary to operate our business, including:

• Shopify, which powers our online store

• payment providers

• shipping and logistics providers

• analytics and advertising providers

• fraud prevention and security providers

• professional advisers or authorities where required by law

We do not sell your personal information.

6. Shopify

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to offer our products and services to you.

Your information may be stored through Shopify’s data storage, databases, and general applications. Shopify stores data on secure servers.

7. Payments

When you make a purchase, your payment information is processed by the payment provider used at checkout. We do not store full payment card details on our own servers.

8. Cookies and similar technologies

We use cookies and similar technologies to operate our website, remember your preferences, improve website performance, understand visitor behaviour, and support analytics, advertising, and marketing activities.

You can manage cookies through your browser settings. Where required by law, we will request your consent before using non-essential cookies.

9. Marketing communications

If you subscribe to our newsletter or otherwise opt in to receive marketing, we may send you emails about new products, collections, offers, and brand updates.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at info@subellotti.com.

10. Data retention

We retain your personal information only for as long as necessary to:

• fulfil the purposes described in this Privacy Policy

• comply with legal, tax, and accounting obligations

• resolve disputes

• enforce our agreements

When your personal information is no longer needed, we will delete it or securely anonymise it where appropriate.

11. Your rights

Depending on your location, you may have the right to:

• access your personal data

• correct inaccurate personal data

• request deletion of your personal data

• restrict certain processing

• object to certain processing

• request portability of your personal data

• withdraw consent where processing is based on consent

• lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@subellotti.com.

12. International data transfers

Your personal information may be processed outside your country of residence. Where required, we take appropriate measures to protect personal data in accordance with applicable law.

13. Data security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Children’s privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal obligations. Any updates will be posted on this page with the revised effective date.

16. Contact

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:

SUBELLOTTI
Bergweg 4
5801 EG Venray
The Netherlands
Email: info@subellotti.com