Terms and Conditions

Last updated: April 29, 2026

Welcome to SUBELLOTTI. These Terms and Conditions apply to your use of our website, subellotti.com, and to all purchases made through our store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

1. Company information

SUBELLOTTI
Bergweg 4
5801 EG Venray
The Netherlands
Email: info@subellotti.com
Phone: +31 6 39 222 482

2. Eligibility and use of the website

By using this website, you confirm that you are at least 18 years old or that you are using the website with the involvement and consent of a parent or legal guardian.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict access to the website, or interfere with its proper operation.

We reserve the right to refuse service, suspend access, or cancel orders if we believe a customer has violated these Terms and Conditions or used the website in an unlawful, abusive, fraudulent, or harmful manner.

3. Product information

We aim to present our products as accurately as possible. However, we cannot guarantee that the colours, textures, or details displayed on your screen will be exactly the same as the actual product.

All product descriptions, images, pricing, and availability are subject to change at any time without notice.

4. Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This confirmation does not mean that your order has been accepted. We reserve the right to accept or refuse any order at our discretion.

We may cancel or refuse an order for reasons including, but not limited to:

• product unavailability

• pricing or listing errors

• suspected fraud or unauthorised activity

• errors in customer, payment, shipping, or billing information

• unusual or excessive order patterns

If your order is cancelled after payment has been received, the amount paid will be refunded to your original payment method.

5. Prices and payment

All prices shown on the website are listed in the currency displayed at checkout.

We make every effort to ensure that prices and product information are correct. However, errors may occur. If we discover an error in the price or description of a product you ordered, we may contact you with the option to confirm the order at the correct price or cancel it. If we are unable to contact you, we reserve the right to cancel the order and issue a refund if payment has already been made.

Payment must be completed and authorised before an order is dispatched.

6. Shipping, delivery, customs, and import charges

We ship internationally to selected destinations.

Delivery times are estimates only and begin from the date of dispatch, not the date the order is placed. Delivery delays may occur due to customs clearance, carrier issues, local disruptions, or other circumstances outside our control.

For orders shipped outside the European Union, local customs duties, import taxes, handling charges, or other fees may apply. These charges are the responsibility of the customer unless otherwise stated.

SUBELLOTTI is not responsible for delays caused by customs procedures, import restrictions, or local delivery issues in the destination country.

7. Risk and transfer of responsibility

Risk in the products passes to the customer upon delivery to the shipping address provided in the order.

The customer is responsible for providing accurate shipping information. SUBELLOTTI is not responsible for delivery issues caused by incomplete or incorrect address details submitted by the customer.

8. Returns and refunds

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms and Conditions.

Please review our Return and Refund Policy before making a purchase.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Intellectual property

All content on this website, including but not limited to text, branding, logos, designs, graphics, photographs, videos, product names, and website content, is the property of SUBELLOTTI or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or otherwise use any content from this website without prior written permission from SUBELLOTTI.

11. Prohibited use

You may not use this website or its content:

• for any unlawful purpose

• to violate any local, national, or international law or regulation

• to infringe intellectual property rights

• to upload malicious code or interfere with the website’s security or functionality

• to collect or misuse personal information of other users

• to use automated tools, bots, or scraping methods without permission

12. Limitation of liability

To the fullest extent permitted by applicable law, SUBELLOTTI shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of this website, the purchase of products, delays in delivery, or inability to use our services.

Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded under applicable law.

13. Force majeure

SUBELLOTTI shall not be held liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, war, strikes, transport disruptions, supply chain interruptions, government actions, customs delays, or failures of communication networks or payment systems.

14. Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of The Netherlands.

If you are a consumer, you may also benefit from any mandatory consumer protection laws that apply in your country of residence. Nothing in these Terms and Conditions is intended to limit any rights you may have under mandatory consumer law.

15. Changes to these Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will become effective once posted on this page.

Your continued use of the website after any changes have been posted constitutes your acceptance of the updated Terms and Conditions.

16. Contact

If you have any questions about these Terms and Conditions, please contact us at:

SUBELLOTTI
Email: info@subellotti.com
Phone: +31 6 39 222 482