Return and Refund Policy

Last updated: April 29, 2026

At SUBELLOTTI, we offer a 30-day return period from the date your order is delivered.

Return eligibility

To be eligible for a return, the item must be unworn, unused, in its original condition, with all original tags attached, and returned in the original packaging. Proof of purchase is required.

Returns that do not meet these conditions may not be accepted.

How to request a return

To request a return, please contact us at info@subellotti.com before sending the item back.

Returns must be approved in advance. Items returned without prior approval will not be accepted.

Return address

SUBELLOTTI
Bergweg 4
5801 EG Venray
The Netherlands

Return shipping costs

Return shipping costs are the responsibility of the customer.

The item must be shipped back within 30 days of delivery, and the customer must provide a valid tracking number as proof of return shipment. Returns without tracking may not be accepted.

The customer is responsible for ensuring that the return parcel is safely delivered to SUBELLOTTI.

If the item is incorrect, damaged, or defective, and the claim is confirmed, SUBELLOTTI will cover the return shipping costs and provide an appropriate solution.

International orders

For orders shipped outside the European Union, customs duties, import taxes, handling charges, or other local fees may apply. These charges are the responsibility of the customer unless otherwise stated.

Non-returnable items

We do not accept returns for sale items, gift cards, personalized items, or custom-made products.

Exchanges

We do not offer direct exchanges. If you would like a different item, size, or color, please return the original item first. Once the return is accepted, you may place a new order separately.

European Union and United Kingdom cancellation rights

If your order is delivered within the European Union or the United Kingdom, you may have the legal right to cancel or return your order within 14 days of receiving it, for any reason and without giving a reason, subject to applicable law.

To qualify, the item must be unworn, unused, in its original condition, with all original tags attached, and in the original packaging. Proof of purchase is required.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 14 business days. Please note that your bank or payment provider may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at info@subellotti.com.